To receive the current month you must sign up on or before the 14th of that month.

If you sign up on the 15th or later, you will receive the next month’s mail first.

For example:

• If it is June, you must sign up on or before June 14th to receive June’s mail.

• If you sign up June 15th or later, your first month will be July.

To keep costs as affordable as possible, shipping is done via USPS in standard envelopes with a single stamp.

For US residents, it typically takes 5-7 business days.

For friends outside of the US it can take anywhere from 3-6 weeks. The time varies significantly given destination, customs, and local postal service.

Unfortunately stamps do not come with tracking. This is to keep costs as low and accessible as possible.

Lost letters are a bummer and sadly this does happen from time to time. For US residents, please allow 10-15 business days and for International friends please allow up to 6 weeks before contacting me at jess@palmettoandpinedesigns.com.

Letters for the current month ship on the 25th of the previous month. So for July’s letter, letters will ship on June 25th. Us residents can expect their letters in early July and International friends will hopefully receive their letters by the end of the month.

The Pollinator Patch Print Club focuses on a plant of the month and applicable landscape design tips to successfully implement pollinator friendly gardens. You will receive fine a art print, pollinator sticker,(s) and interactive garden worksheet.

The Pollinator Patch Craft Club features the same plant of the month and its accompanying pollinator, however, the deliverables are more craft based. Instead of fine art, you will receive embroidery crafting sticker(s), and coloring sheet printed on watercolor paper so you can paint it if you wish. And some months will have a little bonus craft or pattern ;)

Absolutely! However, everything will be packaged into one letter instead of two separate ones.

Unfortunately, no refunds are available for print club items. If your letter is lost, I will send a new one to you.