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To receive the current month you must sign up on or before the 14th of that month.

If you sign up on the 15th or later, you will receive the next month’s mail first.

For example:

• If it is June, you must sign up on or before June 14th to receive June’s mail.

• If you sign up June 15th or later, your first month will be July.

To keep costs as affordable as possible, shipping is done via USPS in standard envelopes with a single stamp.

For US residents, it typically takes 5-7 business days.

For friends outside of the US it can take anywhere from 3-6 weeks. The time varies significantly given destination, customs, and local postal service.

Unfortunately stamps do not come with tracking. This is to keep costs as low and accessible as possible.

Lost letters are a bummer and sadly this does happen from time to time. For US residents, please allow 10-15 business days and for International friends please allow up to 6 weeks before contacting me at jess@palmettoandpinedesigns.com.

Letters for the current month ship on the 25th of the previous month. So for July’s letter, letters will ship on June 25th. Us residents can expect their letters in early July and International friends will hopefully receive their letters by the end of the month.

Unfortunately refunds are not available for the print club items.

You can easily cancel your next letter whenever you would like to stop your recurring letter subscription :)

Please contact me at jess@palmettoandpinedesigns and I will see if I am able to add it!